Skype Service overview
Skype is a free communications program from the inventors of the peer-to-peer filesharing program KaZaA. Skype allows you to talk to anyone in the world using your
internetInternet connection,
speakersspeakers, and a microphone (or combo headset).
Installing Skype is quite
easyeasy, and all you need to do is follow five simple steps to make calls:
- Download the program from skype.com
- Register for the service
- Install the program toon youyour computer
- Plug in your headset, speakersspeakers, or USB phone
- Start calling your friends
Outside
Making Callsoutside calls If you’d like to make calls to landline or cell phone numbers all around the
worldworld, theySkype also
havehas a paid program called Skypeout. At
the time of this articlepresent there are no
set up feessetup or subscription
feesfees, but
theySkype dodoes charge for calls
dependdepending on your location and where you are calling.
EssentialllyEssentiallly, you set up a credit system and when you make a
callcall, the funds are deducted from your account.
Who’s ‘On-Line’?"online"? With 254 million people already downloading Skype
worldwideworldwide, it’s quite possible you or someone you know
on-line is already using Skype’s
VOIPVoIP service.
TheyOn averageaverage, about 5 million people are using Skype every minute.
Features Worthworth Mentioningmentioning Sound quality is one areaSkype thatemphasizes Skypethe claimsimportance theyof findsound important.quality. As they explain on their site, with normal telephones you can only hear sounds from 300 Hz to 3 kHz. With Skype’s
VOIPVoIP service, sounds come in much
clearerclearer, so any communication sounds
much more natural and crisp.
Also,The Skype
asservice provides voicemailvoicemail, so you don’t miss anyone’s phone messages.
In addition to hightened sound quality and an ‘answering machine’, Skype can also
be usedfunction as an
instant messaginginstant-messaging program like
AIMAIM, or MSNMSN, or Yahoo Messenger.
UserCustomer Thoughtsreviews Cnet.com, a leader in reviewing all things technical,CNET.com rates Skype
atan 8.0 out of 10. Many
usersuser comments
reflectmatch this rating as well.
TheyComments claimproclaim thisthe Skype VOIPVoIP service
isto be cheap and easy
for theto users.use. Calls to other Skye users are clear and speedy. However, when using the landline
featurefeature, some people did experience problems communicating with the person they were calling from their PC. Other users also claimed to experience problems with trying to set up an account for the paid
services for world wide outside calls.services. The same users also said
theSkype customer service
wasfailed moreto aboutprovide standardtargeted answersinformation thenfor getting to the bottom of
theirspecific particulartechnical problem.issues Therelated problemto withaccount handlingmanagement. acountsThe seemsproblem toapparently lielies more with the company taking the funds, Moneybookers, than with
Skype themselves.Skype. Still, since this is the company that Skype is working with, many users find Skype accountable as well for the problems. The bulk of the
reviews,consumer however,reviews foundsuggested that Skype’s free service
is superb when it comes to
PC to PCPC-to-PC connection,connections and
some to
landline numbers,some beingPC-to-landline superb.connections. The Bottombottom Lineline For people
thatwho aren’t extremely
tech savvytech-savvy but still want to try a
VOIPVoIP program,service, Skype
looks likeis an excellent choice.
UsersCurrent customers also claim that the money they save talking
PCPC-to-PC to PC or even
PC to landlinePC-to-landline is worth a few
‘glitches’"glitches" here and
there,there. once in awhile. To paraphrase
what one
reviewer said,reviewer, for the price of
free you can’t beat it.
See also: